We have compiled some of our most frequently asked questions with answers to help you organise your function with us at The Wharf.
How do I organise a site inspection? Please contact our team on 09 480 2590 or email firstname.lastname@example.org and we will be delighted to arrange a time for you to visit the venue & discuss your requirements.
How do I get to The Wharf? The Wharf is a 5 - 10 minute drive from the CBD - take the first bridge exit to Stafford Road & follow Queen Street down to the water. Alternatively arrive by Ferry, less than 10 minutes across the harbour from the CBD - scheduled every 15 minutes from the Downtown Ferry Terminal.
Do you have car parking? Yes. There are more than 100 free parking spots right at our front door. There is also plenty of space for taxis, limousines and coaches to turn around, drop off and pick up.
4. Do you have wifi? Yes. We have internet access throughout the venue.
Is the venue heated/air conditioned? Yes. The venue is fully heated and air-conditioned. The building has been designed to take advantage of being waterfront & allowing for a cross breeze for fresh air.
Do you have disabled access? Yes. We have a lift that enables guests access to all function rooms
Can you smoke ? All outdoor areas are smoking areas. We provide ashtrays for our guests.
Do you cater for allergies or dietary requirements ? Yes. Our Culinary team are happy to accommodate all special dietary & cultural requests.
Do you cater for children? Certainly. Children aged 12 & under are catered for with the same care as all our guests. Please ask us for a quote and dining options.
Is there an extra charge on public holidays? Yes. Official Public holidays will incur a surcharge.
Is there a minimum spend? All costs are dependent on your requirements. Please share the details of your event and we can create a quote for you.
How long do I have the room for? Your venue hire chosen is costed dependent on start & finish times & is designed to best suit your requirements. If you require access to the venue outside of these times please advise our team and we will inform you of any associated costs.
Do you require a deposit? Yes. A deposit is required to secure your date. Please ask our sales team for our T&C.
Can we have our ceremony at The Wharf, is there an extra cost? Certainly we can host your ceremony at the Wharf. If you hire The Grand View, The Harbour Lounge & Terrace are included. However we also offer The Pearl as a ceremony space with the advantage of a separate entrance. If you stay within your hired space there is no extra cost, however if you need to use an additional room, then there will be a charge based on time required.
Do you have any restrictions in terms of noise & timings? Due its secluded location away from residential areas we have no restriction on noise level. Please ask our sales team if you have specific timing requirements.
Do we have to hire the furniture? We have a selection of furniture including chairs, tables & lounge furniture available onsite for your use. Should you require extra or specialist pieces we can arrange a quote for you.
Is pricing including or excluding GST? Please note – All prices quoted exclude GST (15%) & are subject to change at anytime.
What kind of lighting do you have? Is it an additional cost? Each space has stunning chandeliers and beautiful ambient lighting, all available on dimmers included in your venue hire. However we can organise any kind of specialist lighting for your event from LED party lights to a GoBo shining your name or logo on the Auckland harbour bridge. Please talk to your event coordinator for further details and pricing.
Do you provide menus for guests at their tables? We can arrange any type of printing & stationary based on your requirements for an additional cost.
The levels in the Grand View seem quite unique, how does it work? The Grand View offers all guests a front row seat and a waterfront view no matter which level or table they are sitting on.